Tech company Bose has landed itself in hot water recently, after being accused of ‘spying’ on their customers.
A law suit has been filed against the firm, after they were accused of selling private information about users to advertisers.
As Reuters reports, Chicago resident Kyle Zak is suing the company for showing a “wholesale disregard” for user privacy, and is seeking $5m in damages.
The issues are based around the Bose Connect app, which Zak used in conjunction with the company’s QuietComfort 35 headphones.
The app is used to control software updates and noise cancelling settings, but Zak is now accusing the company of using the service to access prohibited information.
The app operates with Bose’s SoundSport wireless headphones, as well as the SoundSport Pulse wireless, QuietControl 30 and SoundLink wireless II headphones.
Zak signed up to the service using his name, email address and headphone serial number. He is now claiming that the app records every song and podcast listened to on the headphones, which the company sold on to third parties.
Speaking to Reuters, Zak’s lawyer Christopher Dore said: “People should be uncomfortable with it.
“People put headphones on their head because they think it’s private, but they can be giving out information they don’t want to share.”
Zak is also claiming that the data alledgedly being gathered and sold by the company is “an incredible amount of insight” into user’s behaviour.
The case could potentially see the company slapped with an injunction preventing them from collecting data in the future, depending on the outcome.